x677 Privacy Policy
Learn how your personal information is collected, used, and protected — with complete transparency.
Introduction and Scope
Welcome to the x677 platform. This Privacy Policy ("Policy") describes how x677 ("we", "our", or "the Platform") collects, stores, uses, and protects your personal information. By using the x677 website, you agree to the terms of this Policy. This Policy applies alongside our Terms and Conditions.
1 Purpose of This Policy
The main purpose of this Privacy Policy is to clearly inform you about what information x677 collects and why. We believe data protection is a fundamental right, and we treat the privacy of our platform users with the highest importance. This Policy informs you about the following:
- What types of personal information we collect.
- How and why we use that information.
- Our policy on sharing information with third parties.
- What measures we take to protect your information.
- What rights you have regarding your information.
Data Collection Methods
2 Information We Collect
When you register, log in, or use services on the x677 platform, we may collect the following types of information:
- Identity Information: Full name, date of birth, national ID number.
- Contact Information: Email address, mobile number, current address.
- Financial Information: Payment method details (bKash, Nagad, Rocket, Upay, or bank account), transaction history.
- Account Information: Username, password (encrypted), account activity.
- Gaming Information: Betting history, win/loss records, bonus usage details.
3 Automatically Collected Information
Some information is collected automatically while you use our platform. This information is used to improve site performance and ensure security:
- Technical Information: IP address, browser type and version, operating system.
- Usage Information: Which pages you visited, how long you stayed, where you came from.
- Cookies and Tracking: Session cookies, preference cookies, and analytical cookies.
- Device Information: Device identifiers, screen resolution, connection type.
You can disable cookies by changing your browser settings, though some features may become limited as a result.
Data Use and Purpose
4 How We Use Your Information
x677 uses your information only for legitimate and necessary purposes. The main reasons we use your information are listed below:
- Account Management: Completing registration, verification, and login processes.
- Transaction Processing: Managing deposits and withdrawals smoothly.
- Customer Support: Providing 24/7 live chat support and assistance by email.
- Bonuses and Promotions: Providing bonuses and offers you are eligible for.
- Security and Fraud Prevention: Ensuring account security and identifying unusual activity.
- Responsible Gaming: Monitoring gaming limits and supporting players in difficulty.
- Service Improvement: Enhancing platform experience and performance.
- Legal Compliance: Adhering to applicable laws and regulations.
Data Sharing and Third Parties
5 Sharing Information with Third Parties
x677 does not sell or rent your personal information. However, in specific circumstances and under strict confidentiality agreements, we may share limited information with the following parties:
- Payment Processors: With bKash, Nagad, Rocket, Upay, and banking partners solely to process transactions.
- Technology Service Providers: Providers of server hosting, cybersecurity, and technical support.
- Game Providers: Game providers such as Pragmatic Play, Evolution Gaming, and Spribe may process certain gaming data.
- Legal Authorities: To meet legal obligations or upon court order.
Each third party is contractually bound to uphold our privacy standards.
6 What We Never Do
To maintain your trust, x677 never does the following:
- Does not sell your personal information to third parties.
- Does not disclose your personal identity to advertisers.
- Does not send marketing messages without your consent.
- Does not transfer your information to unauthorized countries.
- Does not collect unnecessary personal information.
- Does not retain information for longer than necessary.
Data Security Measures
7 Security Technology and Methods
x677 uses the highest industry-standard technology to protect your personal information. Our security framework includes:
All data transmissions are protected by 256-bit SSL encryption, ensuring banking-level security.
Your password is never stored in plain form — modern cryptographic hashing algorithms are used.
Our security team monitors systems around the clock to detect suspicious activity.
Although we take the highest security measures, no online system is completely impenetrable. You are therefore also encouraged to take responsibility for keeping your account details safe — use a strong password and do not share it with anyone.
Data Retention Period
8 How Long Information Is Kept
x677 retains your personal information only for as long as necessary. The data retention guidelines are as follows:
- Active Accounts: All applicable information is retained while the account is active.
- Closed Accounts: Some information may be retained for a specified period after account closure for legal and regulatory reasons.
- Transaction Records: Financial transaction data is kept for a defined period due to accounting and legal obligations.
- Technical Logs: Server and security logs are generally kept for a short period and then deleted automatically.
After the specified period, we securely delete or anonymize your information.
Your Rights and Choices
9 Your Rights Over Your Information
You have the following rights regarding your personal information:
- Right of Access: The right to know what information we hold about you and to receive a copy.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Right to Restrict Processing: The right to request that use of your information be limited in certain cases.
- Right to Portability: The right to receive your information in a structured format.
To exercise these rights, contact us at [email protected].
10 Opting Out of Marketing Communications
If you do not wish to receive promotional emails or notifications from x677, you can opt out at any time:
- By clicking the "Unsubscribe" link at the bottom of any promotional email.
- By going to account settings and changing your notification preferences.
- By submitting a request directly through our live chat support.
Please note that opting out of important communications related to account security, transaction confirmations, and service updates is not possible, as these are necessary for your protection.
Cookie Policy
11 About the Use of Cookies
Cookies are small text files stored on your device. x677 uses cookies for the following purposes:
- Essential Cookies: Required for the core functionality of the site, such as maintaining login sessions and keeping security features active.
- Functionality Cookies: To remember your preferences and language settings.
- Analytics Cookies: To understand how our site is being used, which helps with site improvement.
- Security Cookies: Used to prevent fraud and unauthorized access.
You can manage or delete cookies from your browser settings at any time. However, disabling some essential cookies may affect certain site functionality.
Protection of Minors
12 Age Verification and Protection
x677 is for users aged 21 and above only. We do not knowingly collect information from minors. Our policy on this matter:
- Date of birth is verified at the time of registration.
- If we become aware that a minor has provided information, it will be deleted immediately and the associated account will be closed.
- If parents suspect their child has created an account, please contact us at [email protected].
To learn more about responsible gaming, visit our Responsible Gaming page.
Policy Changes and Updates
13 Changes to the Privacy Policy
x677 may update this Privacy Policy from time to time as needed. When the Policy changes:
- The date of the change will be noted at the top of this page as "Last Updated".
- Registered users will be notified by email of significant changes.
- Continued use of the site after a Policy update will be taken as acceptance of the new Policy.
- Previous versions may be provided upon request.
It is recommended to check this page regularly to stay informed about the latest version of the Policy.
Contact and Complaints
14 Privacy Contact Information
If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your rights regarding your information, contact us through any of the following:
Live Chat Support
24/7 live chat support in Bengali is available at all times. Chat with us directly for immediate assistance.
Email Support
For detailed privacy-related requests, email us:
[email protected]
We take all privacy requests seriously and are committed to responding as quickly as possible. For more information, please also visit our Terms & Conditions and Responsible Gaming pages.